- When using your Kindle Paperwhite e-reader to read books, you may encounter the application error.
- This error occurs randomly; you can fix it by following the steps in the article below.
- If the issue persists, check out our Fix section for more resources.
- Consider bookmarking our dedicated Kindle section for the latest updates.

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Kindle Paperwhite is a popular e-reader that allows you to download and read e-books from Amazon. That said, several kindle users have reported the application error when using the reader.
As per the reports on Amazon’s official forum, the application error is a temporary issue and can randomly occur when the device is in use. Performing a power cycle has fixed the error for many.
In this article, we have listed a couple of troubleshooting tips to help you resolve the application error in Kindle paperwhite.
What can I do: My Kindle Paperwhite keeps telling me I have an application error?
1. Perform a power cycle
Performing a quick restart seems to have fixed the error for many. However, if the issue persists, leave the device idle for more than a few minutes.
For some users, turning off the device and leaving it idle overnight has helped fix the issue. Try to leave it idle for a couple of hours in a shutdown state before proceeding with the next set of steps.
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2. Update the Kindle software
Update Kindle Paperwhite manually
Kindle will locate and install the software update package from the internal drive. The update may take some time, so wait till the upgrade is complete.
Once installed, the tablet will reboot automatically. Register your Kindle Paperwhite with Amazon, and the device should start repopulating your purchases.
Kindle Paperwhite downloads and installs updates automatically when connected to the internet. However, if it fails, you can install the updates manually.
3. Reset to factory default
Note: Factory resetting any device will erase all the data in the internal memory of the device. Make sure to create a backup of your data before proceeding with the factory reset.
Kindle will reset to factory default in a few minutes. Do not use or turn off/on the device during the reset process. The device will reboot automatically as the process completes.
Once restored, you may have to re-register Kindle Paperwhite on Amazon and restore your backups.
Kindle Paperwhite error while registering
If you are receiving an error while registering a Kindle device, make sure it is deregistered by the previous owner. All the Kindle devices are linked to the original owner’s Amazon account and to prevent theft are blocked when accessed using an unknown account.
The Kindle Paper application error can occur due to a temporary glitch. You can fix the error with a quick restart, as described in the article above. Follow other steps if performing a power cycle does not help.
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