- Receiving an external hard drive fatal error can be a big problem, but there are solutions for everything.
- You can fix a fatal device hardware error by rebooting everything, i.e. your PC and your external hard drive.
- Another solution is to rescan the hard drive and run more disk tests to get rid of the fatal errors.
- Also, you can scan the hard drive for errors by running two special commands that you can discover below. So read on!

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The external hard disk is one of the most sensitive computing accessories mainly because it usually stores crucial backup information.
And so, we rarely wish to experience problems with it, not least the dreaded fatal error external hard drive error.
Well, the good news is that this error is not necessarily a death sentence- as most people think, and it’s always possible to not only restore the data but also fully recover the hard drive.
So, what triggers this issue, and how can one fix the fatal error external hard drive problem? Keep reading to discover more!
What triggers fatal errors on external HDDs?
The hitch has a number of triggers:
How can I fix the fatal errors on external HDD?
1. Restart everything

It may sound simplistic but restarting the entire systems does help in some instances. The annoying message may go.
2. Swap the USB ports

Sometimes USB hard disks receive insufficient power from some USB ports, or have functional issues with certain ports. USB hubs are particularly susceptible to this.
Furthermore, sometimes the ports on the PC may serve differently, so trying a couple of different ports can be beneficial.
So, disconnect the disk from the current USB port and connect it directly on one port on your computer (not on the hub).
3. Check the Device Manager for hard drive issues


(This will require the hard drive to be reinstalled before any fresh attempt to access the contents).
4. Use another USB external hard drive
- 2TB
- Suitable for Windows or Mac PCs
- 18 inch USB 3.0 cable
- One-year limited warranty
- Quite noisy
Nothing compares to a new hard drive to get rid of all the errors that occur along the way. And Seagate Portable offers a great solution with the plug-and-play USB 3.0 and drag-and-drop functionality.
You can now easily store and access 2TB of content on the go with the Seagate Portable Drive, a great laptop hard drive. This compact external hard drive is designed to work with Windows or Mac PC.
5. Change the USB cable

Strangely, USB cables fail every so often, so try to plug in the hard disk with another USB cable.
The hard drive manual usually highlights a list of compatible cables. Also, take a closer look at our best universal USB cable kits for PCs to find the proper one for your needs.
6. Try a different PC

This is pretty straightforward. To eliminate the possibility of the present PC being the cause of the fatal error external hard drive fault, plug the concerned hard disk into a laptop or any other accessible machine.
The hard drive may work here meaning there’s something wrong with the original PC.
7. Rescan the disk

Sometimes the error disappears after the hard disk has been rescanned for errors.
8. Ensure that the drive is receiving power

For external Desktop hard drives, plugging the power cable directly into the wall outlet (instead of the UPS-universal power supply or a power-strip stabilizes the power supply).
For portable drives, using a USB power booster cable can help supply extra power.
9. Scan the hard drive for errors

The computer will run through the steps without further interruptions.
The Windows hard drive error checking tool (chkdsk) can help in detecting and sometimes repairing some root causes of the problematic matter.
Run chkdsk from Cmd
cd\
and press Enter.chkdsk c: /r
then press Enter (replace c with the appropriate external drive letter). Remember to include the spaces as shown.
The system will inspect the chosen drive and go ahead to repair any discovered misconfigurations.
This Windows-centric utility can also be launched from cmd (as an administrator).
10. Run further disk tests

Some manufacturers like Western Digital, Transcend, and Seagate have specific diagnostic tools for external hard drives like the WD drive utilities.
Owners of hard disks from these companies can thus visit the respective websites and download this troubleshooting software for further tests.
If the hard drive is still not being recognized after all these, then it’s most likely seriously damaged and may need to be replaced.
It’s always advisable to try and backup all data (where possible) or to use data recovery software to retrieve important information before discarding the disk.
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